Avoid accusatory language to prevent defensiveness from "summary" of Verbal Judo by George J. Thompson,PhD
When engaging in verbal communication with others, it is crucial to be mindful of the language we use. Accusatory language can often lead to defensiveness in the other person, hindering effective communication. By avoiding accusatory language, we can prevent potential conflicts and maintain a more positive interaction. Accusatory language places blame or accuses the other person of wrongdoing, which can immediately put them on the defensive. This can escalate the situation and make it more difficult to reach a resolution. Instead of using accusatory language, it is important to frame our words in a more neutral or positive manner. One way to avoid accusatory language is to focus on our own feelings and reactions rather than pointing fingers at the other person. By using "I" st...
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