Listening can improve healthcare delivery from "summary" of Listening for What Matters by Saul Weiner,Saul J. Weiner,Alan Schwartz
The act of listening in healthcare is not merely a passive exercise; it is an essential practice that can lead to significant improvements in healthcare delivery. By truly listening to patients, healthcare providers can gain valuable insights into their concerns, values, and preferences. This deeper understanding can help providers tailor their care to meet the individual needs of each patient, leading to better outcomes and increased patient satisfaction. Additionally, listening to patients can help providers identify potential gaps in care or areas for improvement within the healthcare system. Patients are often the best source of information about their own experiences with healthcare, and by listening t...
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