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Developing emotional intelligence is important for leadership success from "summary" of O desafio da liderança by James Kouzes,Barry Posner
Developing emotional intelligence is crucial for leaders to achieve success. Emotional intelligence involves understanding our emotions and those of others, as well as being able to manage these emotions effectively in various situations. It is about being self-aware, empathetic, and skilled in communication. Leaders who possess high emotional intelligence are better equipped to handle challenges, build strong relationships, and inspire others to achieve common goals. When leaders are emotionally intelligent, they are more attuned to the needs and feelings of their team members. They can empathize with others, show genuine concern, and create a supportive work environment. This fosters trust and loyalty among team members, leading to increased collaboration and productivity. Emotional intelligence also enables leaders to navigate conflicts and setbacks gracefully, finding constructive solutions while maintaining positive relatio...
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