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Master the art of listening from "summary" of Never Split the Difference by Chris Voss,Tahl Raz
The ability to truly listen is a powerful skill that can greatly enhance your negotiation tactics. When we talk about listening, we're not just referring to the passive act of hearing words being spoken. Instead, mastering the art of listening involves actively engaging with the other party's words, tone, and body language to gain a deeper understanding of their perspective. Effective listening requires you to set aside your own biases, assumptions, and preconceived notions. It's about putting yourself in the other person's shoes and truly empathizing with their point of view. By doing so, you can uncover valuable insights and information that can help you navigate the neg...
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