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Understanding user needs is crucial for successful mapping from "summary" of Mapping Experiences by James Kalbach
To create effective maps, it is essential to have a deep understanding of the needs and expectations of the users who will interact with them. Without this understanding, it is nearly impossible to design a map that truly meets the needs of its intended audience. User needs should be at the forefront of the mapping process, guiding decisions and shaping the overall design. By taking the time to empathize with users and understand their goals, preferences, and pain points, designers can create maps that are intuitive, user-friendly, and ultima...
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