Training in listening should be implemented from "summary" of Listening for What Matters by Saul Weiner,Saul J. Weiner,Alan Schwartz
The importance of training in listening cannot be overstated. It is a skill that is essential for effective communication, collaboration, and decision-making in any setting. Without proper training, individuals may struggle to truly understand the perspectives, needs, and concerns of others. Effective listening requires more than just hearing the words that are spoken. It involves actively engaging with the speaker, paying attention to nonverbal cues, and empathizing with their experiences. Training in listening can help individuals develop these skills and become more adept at understanding and responding to others. In a healthcare setting, for example, the ability to listen effectively can have a significant impact on patient outcomes. By truly listening to patients, healthcare providers can better understand their concerns, build trust, and colla...
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