Building trust through listening is necessary from "summary" of Listening for What Matters by Saul Weiner,Saul J. Weiner,Alan Schwartz
Trust is a foundational element in any relationship, and it is especially critical in the healthcare setting. Patients entrust their well-being to healthcare providers, relying on them to make important decisions about their health and treatment. This trust is not automatic; it must be earned and nurtured through meaningful interactions. One way to build and maintain trust with patients is through effective listening. Listening goes beyond simply hearing what someone is saying; it involves being present, attentive, and empathetic. When healthcare providers actively listen to their patients, it conveys respect and validation, which are essential components of trust. Patients who feel heard and understood are more likely to trust their providers and feel confident in the c...Similar Posts
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