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Consistency between verbal and nonverbal cues is key for credibility from "summary" of Linguagem Corporal by Bill Eady

In the realm of nonverbal communication, consistency between verbal and nonverbal cues is paramount when it comes to establishing credibility. This concept is crucial because discrepancies between what is being said verbally and what is being communicated nonverbally can lead to confusion and mistrust in the eyes of others. When an individual's words do not align with their body language, it can create a sense of unease or suspicion in the minds of those who are observing them. For example, if someone is giving a speech about the importance of honesty while fidgeting nervously and avoiding eye contact, their message may not be received as genuine or trustworthy by the audience. On the other hand, when a person's verbal ...
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    Linguagem Corporal

    Bill Eady

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