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How a problem is presented impacts our judgments from "summary" of Judgment in Managerial Decision Making by Max H. Bazerman,Don A. Moore

The manner in which a problem is framed can significantly influence the judgments we make. This phenomenon is known as "framing effect," and it highlights the importance of how information is presented to individuals when they are making decisions. When a problem is framed in a positive light, individuals are more likely to take risks, while framing the same problem in a negative light tends to make people more risk-averse. For example, consider a scenario where a medical treatment is described as having a 70% success rate versus a 30% failure rate. The framing of the information in terms of success versus failure can lead individuals to make different decisions, even though the underlying statistics are the same. This demonstrates how subtle changes in framing can influence our judgments and choices. Moreover, the way in which a problem is presented can also impact our perception of risk. People tend to be more risk-seeking when faced with a potential loss, but more risk-averse when faced with a potential gain. This asymmetry in how we perceive risk can lead to different decisions depending on how a problem is framed. Furthermore, the framing of a problem can also impact our willingness to take action. When a problem is presented in a way that highlights the potential benefits of taking action, individuals are more likely to act. Conversely, framing a problem in terms of the potential losses associated with inaction can also motivate individuals to take action.
  1. The framing of a problem plays a crucial role in shaping our judgments and decisions. By understanding how the presentation of information can influence our perceptions and choices, individuals can become more aware of the biases that may impact their decision-making processes. This highlights the importance of considering different frames when evaluating decisions, as it can lead to more informed and effective choices.
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Judgment in Managerial Decision Making

Max H. Bazerman

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