Listening is a key aspect of intercultural communication from "summary" of Intercultural Communication in Contexts Instructor's Resource Manual by Judith N. Martin,Thomas K. Nakayama,Lisa Bradford,Jolanta A. Drzewiecka
The ability to listen effectively is a crucial component of successful intercultural communication. When engaging in cross-cultural interactions, it is essential to not only hear the words being spoken but also to truly understand the underlying meanings and intentions behind them. This requires active listening, which involves not only paying attention to verbal messages but also being attuned to nonverbal cues such as body language, facial expressions, and tone of voice. Moreover, effective listening in intercultural communication entails being open-minded and empathetic towards the perspectives and experiences of others. It involves setting aside one's own biases and preconceptions in order to truly engage with and appreciat...
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