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Embracing diversity enhances emotional intelligence from "summary" of Inteligencia emocional en la empresa (Imprescindibles) by Daniel Goleman
Embracing diversity in the workplace can significantly enhance emotional intelligence among employees. When individuals are exposed to different perspectives, backgrounds, and experiences, they are forced to adapt and understand the emotions of others. This exposure helps them develop greater empathy, which is a key component of emotional intelligence. By interacting with people from diverse backgrounds, individuals can learn to be more sensitive and aware of the feelings and emotions of those around them. This heightened awareness can lead to better communication and more effective conflict resolution in the workplace. In a diverse environment, employees are more likely to practice active listening and consider multiple viewpoints before making decisions. Furt...
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