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Emotional intelligence is crucial in the workplace from "summary" of Inteligencia emocional en el trabajo by Daniel Goleman,Cary Cherniss
Emotional intelligence plays a critical role in the workplace, impacting various aspects of employees' performance and interactions. It involves understanding and managing one's emotions and recognizing and influencing the emotions of others. Individuals with high emotional intelligence are better equipped to handle stress, communicate effectively, and navigate social situations. In a professional setting, emotional intelligence allows individuals to build strong relationships with colleagues, clients, and superiors. By being aware of their own emotions and those of others, employees can adapt their communication style and approach to suit different personalities and situations. This level of empathy and social awareness can lead to more productive collaboratio...
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