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Listening actively fosters deeper relationships from "summary" of Influence and Persuasion (HBR Emotional Intelligence Series) by Harvard Business Review,Nick Morgan,Robert B. Cialdini,Linda A. Hill,Nancy Duarte
Active listening involves engaging fully in a conversation, not just hearing words but understanding the underlying emotions and intentions. This practice goes beyond mere acknowledgment; it requires focusing attention, maintaining eye contact, and responding thoughtfully. When someone feels truly heard, trust is established, paving the way for more meaningful connections. Responding with empathy plays a crucial role. It signals to the speaker that their feelings and thoughts are valued. This validation encourages openness, allowing for deeper sharing and exploration of ideas. Active listeners ask clarifying questions and paraphrase what they’ve heard, demonstrating engagement and ensuring comprehensio...Similar Posts
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