Maintain a balance between talking and listening from "summary" of Small Talk - You Can Do It by Betty Bohm
Communication is a two-way street. It involves not only speaking but also listening. When engaging in small talk, it is important to strike a balance between talking and listening. This balance is essential for a successful conversation. Talking too much can come across as dominating the conversation and not giving the other person a chance to speak. On the other hand, talking too little can make the other person feel like they are carrying the burden of keeping the conversation going. By actively listening to the other person, you show that you are interested in what they have to say. This can help build rapport and create a more meaningful connection. Li...
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