Encourage others to talk about themselves from "summary" of How to Win Friends and Influence by Dale Carnegie
When dealing with people, remember that you are not dealing with creatures of logic, but creatures of emotion. People are more interested in themselves than in you. The rare individual who unselfishly tries to serve others has an enormous advantage. He has the capacity to not only get people to like him, but also to inspire loyalty and cooperation. The best way to make a good first impression is to let the other person talk about themselves. Let them feel important by showing a genuine interest in what they have to say. Remember, the expression of ideas and the recital of facts are important, but the expression of emotions is equally important. People enjoy talking about themselves because it m...
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