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Handle criticism gracefully from "summary" of How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job by Leil Lowndes
Criticism is a part of life, especially in the workplace. It can be difficult to handle, but it is essential to do so gracefully. When receiving criticism, it is important to remain calm and composed. Take a deep breath and listen to what the person has to say without interrupting. Even if the criticism is unwarranted or unfair, it is crucial to maintain your composure. Remember that criticism is not a personal attack, but rather an opportunity for growth and improvement. Instead of getting defensive, try to see the feedback as a way to learn and develop your skills. Acknowledge the criticism with a simple "thank you" and ask for clarification if needed. This shows that you are open to feedback and willing to work on yourself. It is also important to take time to reflect on the criticism. Consider whether there is any truth to it and how you can use it to better yourself. Avoid dwelling on the negative aspects and focus on how you can turn the criticism into a positive learning experience. This will help you grow professionally and personally. Finally, it is essential to respond to the criticism in a professional manner. Avoid getting into arguments or making excuses. Instead, thank the person for their feedback and assure them that you will take it into consideration. By handling criticism gracefully, you show that you are mature, professional, and open to self-improvement.
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