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Ask openended questions from "summary" of How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job by Leil Lowndes
When you ask open-ended questions, you invite the other person to share more of themselves, their thoughts, and their feelings. Instead of asking yes-or-no questions that can lead to dead-end conversations, open-ended questions encourage the other person to elaborate and provide more information. This not only shows that you are genuinely interested in what they have to say but also allows for a deeper and more meaningful exchange. Open-ended questions are like keys that unlock the door to more engaging and productive conversations. By asking questions that require more than just a simple response, you create opportunities for the other person to express themselves fully and for you to learn more about them. This can help build rapport, establish trust, and strengthen you...
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