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Demonstrating empathy towards difficult individuals from "summary" of How to Hug a Porcupine by June Eding
When it comes to dealing with difficult individuals, one of the most important things we can do is demonstrate empathy. This means putting ourselves in their shoes and trying to understand where they are coming from. It doesn't mean we have to agree with them or condone their behavior, but rather that we acknowledge their feelings and show that we care. One way to show empathy towards difficult individuals is to listen to them without judgment. This can be challenging, especially if they are saying things that upset us or go against our own beliefs. However, by truly listening and trying to see things from their perspective, we can create a space for open communication and potentially find common ground. Another important aspect of demonstrating empathy towards difficult individuals is to validate their ...
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