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Start by getting the right people on the bus from "summary" of Good to Great by Jim Collins

The key starting point to transforming a good company into a great one lies in the people. It’s not about the where or the what, but rather the who. Imagine your company as a bus and yourself as the driver. Your first task is to gather the right people to come on board before deciding where to go. The right people are not just those with the right skills, but those who share a common set of core values and beliefs. These people are self-motivated and take responsibility for their own actions. They are the kind of people who would be committed to the company’s success regardless of external factors. Once you have the right people on the bus, you can then begin to determine the direction in which the bus should go. This is where having the right people becomes crucial, as t...
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    Good to Great

    Jim Collins

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