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Monitoring and measuring processes are key for success from "summary" of Gestão de Processos: Pensar, Agir e Aprender by
To achieve success in process management, it is crucial to monitor and measure processes effectively. Monitoring involves keeping track of how processes are performing in real-time, while measuring involves quantifying specific aspects of processes to evaluate their efficiency and effectiveness. By continuously monitoring and measuring processes, organizations can identify any deviations from the desired outcomes promptly and take corrective actions to ensure that processes are on track towards achieving the desired goals. Monitoring and measuring processes provide valuable insights into the performance of processes, allowing organizations to make informed decisions based on data rather than assumptions. This data-driven approach enables organizations to identify areas for improvement, optimize processes, and ...
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