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Leadership support is necessary for successful process management from "summary" of Gestão de Processos: Pensar, Agir e Aprender by
Successful process management relies heavily on the support and commitment of leadership within an organization. Without the active involvement of leaders, it becomes challenging to drive change and ensure the implementation of new processes. Leaders play a crucial role in setting the tone for process improvement initiatives and fostering a culture of continuous learning and development. Their endorsement of process management initiatives can motivate employees to embrace change and actively participate in improvement efforts. Moreover, leaders have the power to allocate resources, provide guidance, and remove obstacles that may hinder the success of process management initiatives. Their involvement can help align organizational goals with process improvement objectives, ensuring that efforts are focused on achieving strategic outcomes. Leadership support also helps to communicate the importance of process management to all stakeholders within the organization. By championing process improvement efforts, leaders can create a sense of urgency and commitment among employees, encouraging them to prioritize process excellence in their daily work. Furthermore, leaders can act as role models for employees by demonstrating their commitment to process improvement through their actions and decisions. This can help build credibility and trust in the process management efforts, fostering a sense of ownership and accountability among all stakeholders.- Leadership support is a critical success factor for effective process management. By actively endorsing, promoting, and participating in process improvement initiatives, leaders can drive change, align organizational goals, and create a culture of continuous improvement within the organization. Their involvement is essential for ensuring the success and sustainability of process management efforts.
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