Building rapport and trust with elderly patients takes time and patience from "summary" of Geriatric Nursing by Priscilla Ebersole, RN, PhD, FAAN,Theris A. Touhy, ND, APRN, BC
Establishing a strong connection with elderly patients is crucial in providing quality care. However, this process requires time and patience, as building rapport and trust cannot be rushed. It is essential to remember that elderly individuals may have had negative experiences in the past with healthcare providers or may be feeling vulnerable due to their age or health status. Approaching elderly patients with empathy and understanding is key to establishing a positive relationship. Taking the time to listen to their concerns, validate their feelings, and communicate in a respectful manner can help build trust and rapport over time. It is important to be attentive to their nonverbal cues and body language, as these can often convey more than words. Developing a sense of familiarity and consistency in care can also aid in building rapport with elderly patients. Routine visits, checking in on their well-being, and following through on promises can help foster a sense of trust and reliability. Additionally, being transparent about treatment plans, potential risks, and expected outcomes can help alleviate anxiety and uncertainty. Furthermore, recognizing the individuality of each elderly patient is essential in establishing a meaningful connection. Taking the time to learn about their personal preferences, values, and life experiences can help tailor care to meet their unique needs. Building rapport and trust requires a genuine interest in getting to know the person beyond their medical condition.- Building rapport and trust with elderly patients is a gradual process that requires patience, empathy, and understanding. By taking the time to listen, communicate effectively, and show compassion, healthcare providers can establish a strong connection with elderly individuals and provide quality care that meets their needs.
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