Clear expectations lead to better performance from "summary" of First, Break All the Rules by Marcus Buckingham,Curt Coffman
The concept that underpins the idea that clear expectations lead to better performance is a fundamental one in the realm of management and leadership. When employees know exactly what is expected of them in terms of their role, responsibilities, and goals, they are more likely to perform at a higher level. This is because clear expectations provide a sense of direction and purpose, which in turn motivates individuals to strive for excellence in their work. Furthermore, when expectations are clearly communicated to employees, it eliminates any ambiguity or confusion that may arise. This clarity fosters a sense of understanding and alignment between the individual and the organization, leading to...
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