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Reflective listening involves mirroring feelings from "summary" of Escuta Ativa by Lilly De Sisto
Reflective listening is a powerful communication skill that involves more than just hearing the words spoken by the other person. It goes beyond simple listening; it requires a deep level of emotional understanding and empathy. When we practice reflective listening, we are not only paying attention to what the other person is saying, but also to how they are feeling. By mirroring their feelings, we show them that we are truly present and engaged in the conversation. Mirroring feelings means that we are able to accurately identify and reflect back the emotions that the other person is experiencing. This requires us to be attuned to not just the words they are using, but also their tone of voice, body language, and facial expressions. By mirroring their feelings, we validate their emo...
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