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Interpersonal skills are essential in social and human services from "summary" of English Communication for Social and Human Services by Mary Ellen Toffle

Interpersonal skills play a crucial role in the field of social and human services. These skills are essential for professionals to effectively communicate and connect with clients, colleagues, and other stakeholders. Without strong interpersonal skills, individuals working in social and human services may struggle to build rapport, establish trust, and provide the necessary support to those in need. Effective communication is at the core of interpersonal skills in social and human services. Professionals must be able to actively listen to clients, understand their needs, and convey information in a clear and empathetic manner. By engaging in open and honest communication, social and human services professionals can create a safe and supportive environment where clie...
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    English Communication for Social and Human Services

    Mary Ellen Toffle

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