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Emotional intelligence can improve conflict resolution and problemsolving skills from "summary" of Emotional Intelligence by Peter Salovey,Marc A. Brackett,John D. Mayer
Conflicts are an inevitable part of human interaction. They can arise in any setting, from the workplace to our personal relationships. When emotions run high during a conflict, our ability to think clearly and find solutions is often compromised. This is where emotional intelligence comes into play. Emotional intelligence refers to our ability to recognize, understand, and manage our own emotions, as well as the emotions of others. By developing our emotional intelligence skills, we can improve our conflict resolution and problem-solving abilities. When we are able to identify and regulate our emotions, we are better equipped to navigate difficult situations with a clear and calm mind. One key aspect of emotional intelligence that can help improve conflict resolutio...
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