Cultivating empathy in interactions from "summary" of Effective Communication Skills Training by Alex Crickets
Cultivating empathy in interactions is a crucial aspect of effective communication skills. It involves putting yourself in the other person's shoes and understanding their perspective, feelings, and emotions. Empathy allows you to connect with others on a deeper level and build stronger relationships. One way to cultivate empathy in interactions is by actively listening to the other person. This means paying full attention to what they are saying, without interrupting or judging. By listening attentively, you can truly understand the other person's thoughts and feelings, and respond in a way that shows you care. Another important aspect of empathy is being aware of non-verbal cues, such as body language, facial expressions, and tone of voice. These cues can provide valuable insights into the other person's emotions and help...
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