Practice empathy and active listening from "summary" of Designing Your Work Life by Bill Burnett,Dave Evans
When engaging with others, it is important to approach conversations with empathy and active listening. Empathy involves putting yourself in someone else's shoes, seeking to understand their perspective and emotions. It requires being present in the moment, fully focused on the other person and their feelings. By practicing empathy, we can cultivate stronger connections with others and build trust in our relationships. Active listening goes hand in hand with empathy, as it involves truly hearing and understanding what the other person is saying. This means paying attention not only to the words being spoken,...
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