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Utilize prompts and confirmations to clarify user intent from "summary" of Designing Voice User Interfaces by Cathy Pearl
When designing voice user interfaces, it is crucial to ensure that the system understands the user's intent accurately. Utilizing prompts and confirmations can help in clarifying user intent and reducing misunderstandings. Prompts are messages or cues that guide users on what to say or do next. By providing prompts, designers can help users navigate through the conversation smoothly and prompt them to provide the necessary information. For example, a prompt may ask the user to specify their preferred delivery time after placing an order. Confirmations, on the other hand, are messages that rep...
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