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Incorporate personalization to enhance user satisfaction from "summary" of Designing Voice User Interfaces by Cathy Pearl
Personalization is a key factor in enhancing user satisfaction when it comes to voice user interfaces. By tailoring the experience to the individual user, you can create a more engaging and relevant interaction. This can be achieved through various means, such as remembering past interactions, learning user preferences over time, or allowing users to customize their experience. One way to incorporate personalization is to remember information from previous interactions. For example, if a user asks for the weather in a particular location, the system could remember that location for future queries. This can save the user time and effort, as they won't have to repeat the same information each time they use the interfac...
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