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Feedback helps users understand the outcome of their actions from "summary" of Design for How People Think by John Whalen Ph.D.
Feedback is a fundamental aspect of human cognition, as it helps individuals make sense of the world around them. When users interact with a system or product, they take actions based on their expectations and goals. These actions result in outcomes, which may align with or diverge from what users anticipated. Feedback serves as a communication channel between the system and the user, providing information about the consequences of their actions. By receiving feedback, users can adjust their mental models and behavior to better align with the system's requirements. Feedback helps users understand the causal relationship between their actions and the outcomes, enabling them to make informed decisions. Without feedback, users would be left in the dark, unsure of whether their actions were successful or not. Feedback can take various forms, such as visual cues, auditory signals, or haptic responses. These modalities cater to ...
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