Maintain a focus on sustainability and social responsibility from "summary" of Delivering Happiness by Tony Hsieh
At Zappos, we believe that businesses have a responsibility to not only be profitable but also to contribute positively to society and the environment. This means that we are committed to sustainability and social responsibility in everything we do. Sustainability, for us, means conducting our business in a way that minimizes our impact on the environment. This includes reducing waste, conserving resources, and supporting eco-friendly practices. We are always looking for ways to be more environmentally friendly, whether it's through our packaging materials or our energy consumption. Social responsibility, on the other hand, is about how we interact with our employees, customers, and the community at large. We believe that businesses have a duty to treat their employees well, to provide excellent customer service, and to give ...
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