Digital transformation relies on data utilization from "summary" of Data Driven: Harnessing Data and AI to Reinvent Customer Engagement by Tom Chavez,Vivek Vaidya,Chris O’Hara
To truly undergo a digital transformation, businesses must prioritize the utilization of data. Data is not just a byproduct of operations; it is the lifeblood that drives innovation and growth in the digital age. Through the strategic collection, analysis, and interpretation of data, organizations can gain valuable insights that enable them to make informed decisions and deliver personalized experiences to their customers. Data utilization is more than just collecting and storing information; it involves harnessing the power of data to drive business outcomes. By leveraging advanced analytics and AI technologies, companies can unlock the...
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