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Data integrity is critical from "summary" of Data Driven: Harnessing Data and AI to Reinvent Customer Engagement by Tom Chavez,Vivek Vaidya,Chris O’Hara

Ensuring data integrity is crucial in the realm of customer engagement. Without accurate and reliable data, organizations risk making decisions based on flawed information, leading to suboptimal outcomes. Inaccurate data can result in wasted resources, missed opportunities, and damaged relationships with customers. Therefore, organizations must prioritize maintaining the integrity of their data to drive successful customer engagement strategies. Data integrity encompasses a range of factors, including accuracy, consistency, and reliability. It is not simply about having large volumes of data but ensuring that the data is correct and up to date. Inaccurate or outdated data can lead to misinformed decision-making, ultimately harming the customer experience. By focusing on data integrity, organizations can ensure that they are working with high-quality information that is essential for effective customer engagement. Maintaining data integ...
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    Data Driven: Harnessing Data and AI to Reinvent Customer Engagement

    Tom Chavez

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