AI can predict customer preferences from "summary" of Data Driven: Harnessing Data and AI to Reinvent Customer Engagement by Tom Chavez,Vivek Vaidya,Chris O’Hara
Utilizing artificial intelligence to predict customer preferences is a game changer in the world of customer engagement. By analyzing vast amounts of data, AI can uncover patterns and trends that would be nearly impossible for humans to identify on their own. This allows businesses to anticipate what their customers want before they even know it themselves. Through machine learning algorithms, AI can sift through mountains of data to identify correlations between various factors and customer behavior. This enables companies to tailor their offerings to meet the specific needs and desires of each individual customer, creating a more personalized and targeted...
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