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Seek out feedback to improve your communication skills from "summary" of Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
When it comes to enhancing our communication skills, seeking feedback from others is key. Feedback allows us to gain valuable insights into how our messages are being received by others. It provides us with an opportunity to learn from our mistakes and make necessary adjustments to improve our communication effectiveness. Without feedback, we may continue to make the same mistakes without even realizing it. Feedback can come from a variety of sources, including colleagues, friends, family members, or even professionals. It's important to seek out feedback from individuals who can provide honest and constructive criticism. While positive feedback can boost our confidence, it's the critical feedback that truly helps us grow and develop our skills. Receiving feedback can be challenging, especially if the comments are not what we were hoping to hear. However, it's important to approach feedback with an open mind and a willingness to learn. Instead of becoming defensive or dismissive, we should listen carefully to the feedback and consider how we can use it to improve our communication in the future. In addition to seeking feedback from others, we can also evaluate our own communication skills by recording ourselves or practicing in front of a mirror. This self-assessment can help us identify areas for improvement and track our progress over time. By actively seeking feedback and self-assessment, we can continue to refine our communication skills and become more effective communicators in crucial conversations.
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