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Foster a culture of open dialogue within your team or organization from "summary" of Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
To create an environment where open dialogue thrives, it is crucial to cultivate a culture that encourages and values transparency, honesty, and respectful communication within your team or organization. This means setting the tone at the top by modeling the behavior you expect to see in others. When leaders demonstrate a willingness to engage in difficult conversations and listen actively to different perspectives, it sends a powerful message that open dialogue is not only accepted but encouraged. Creating a safe space for dialogue also involves establishing clear norms and expectations around communication. This includes promoting a mindset of curiosity ...
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