Stay solutionoriented and focused on moving forward from "summary" of Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
When engaging in crucial confrontations, it is essential to maintain a solution-oriented mindset and keep your focus on moving forward. This means that instead of dwelling on past mistakes or assigning blame, the emphasis should be on finding a resolution and making progress. By staying solution-oriented, you can approach the confrontation with a proactive mindset, looking for ways to address the issue at hand and prevent it from happening again in the future. This involves thinking creatively and collaboratively to come up with potential solu...
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