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Establish clear consequences for actions from "summary" of Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield

When addressing accountability issues, it is essential to establish clear consequences for actions. This means making sure that individuals understand the specific outcomes that will result from their behavior. Without clear consequences, people may not fully comprehend the impact of their actions or the seriousness of the situation. By clearly outlining the repercussions of certain behaviors, individuals are more likely to think twice before engaging in misconduct. This can serve as a deterrent and help prevent future violations. It also provides a framework for holding individuals accountable for their actions, as they know what to expect if they fail to meet expectations or commit infractions. Furthermore, establishing clear co...
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    Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

    Kerry Patterson

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