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Develop a shared understanding of values from "summary" of Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield

To effectively address violations or misconduct in a professional setting, it is crucial to establish a common set of values that everyone involved can agree upon. Developing a shared understanding of values helps create a framework for behavior and decision-making, ensuring that all parties are on the same page when it comes to expectations and standards. This shared understanding acts as a guide for how individuals should interact with one another and how they should conduct themselves in various situations. When values are clearly defined and agreed upon, it becomes easier to hold each other accountable for upholding those values. This shared understanding serves as a reference point for evaluating behavior and addressing any discrepancies that may arise. By establishing a common set of values, individuals can hold themselves and others accountable for their actions, knowing that they are all working towards the same goals and standards. In addition to providing a ba...
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    Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

    Kerry Patterson

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