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Cultures shape conversational norms from "summary" of Conversational Style by Deborah Tannen

In every culture, conversations are governed by norms that dictate how people interact with each other. These norms are shaped by the cultural values and beliefs that are ingrained in each society. For example, in some cultures, conversations are seen as a way to establish rapport and build relationships, while in others, they are viewed as a means to convey information and make decisions. These cultural differences in conversational norms can lead to misunderstandings and conflicts when people from different cultures interact with each other. For example, an American might view a Japanese person as being indirect or vague in their communication, while the Japanese person might see the American as being too blunt or direct. These cultural differences also manifest themselves in the way people use language in conversations. For example, some cultures place a high value on politeness and use language that is more formal and deferential, while others value directness and use language that is more casual and straightforward. Additionally, cultural norms also influence the way people express emotions in conversations. In some cultures, it is common to express emotions openly and directly, while in others, emotions are often understated or implied rather than explicitly stated.
  1. The concept that cultures shape conversational norms highlights the importance of understanding and respecting the cultural differences that exist in communication. By being aware of how cultural values and beliefs influence conversational styles, people can navigate cross-cultural interactions more effectively and avoid misunderstandings.
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Conversational Style

Deborah Tannen

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