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Strive for mutual understanding and respect in interactions from "summary" of Conversational Intelligence by Judith E. Glaser

To truly connect with others and build strong relationships, it is essential to approach interactions with a genuine desire to understand and respect the perspectives of those we engage with. This mindset forms the foundation of effective communication and is crucial for cultivating a positive and collaborative environment in any setting. When we strive for mutual understanding and respect in our interactions, we create a space where all parties feel valued, heard, and appreciated. By actively listening to others and seeking to comprehend their viewpoints, we demonstrate empathy and openness, which fosters trust and builds rapport. This enables us to establish meaningful connections and engage in more produc...
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    Conversational Intelligence

    Judith E. Glaser

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