Leverage conversational intelligence to drive positive change from "summary" of Conversational Intelligence by Judith E. Glaser
To drive positive change through conversational intelligence is to tap into the power of our conversations to transform relationships, teams, and organizations. By leveraging the way we communicate and connect with others, we can create a ripple effect of positive outcomes that benefit not only ourselves but those around us. Conversational intelligence is not just about the words we speak, but also about the intentions behind those words and the impact they have on others. It involves being aware of our own communication patterns and how they influence the people we interact with. By developing a deeper understanding of our conversational habits, we can learn to communicate in a way tha...
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