Nonverbal cues play a significant role in communication from "summary" of Contextual Communication Organization & Training by Diane M. Hoffmann
Nonverbal cues are a fundamental aspect of communication. They often convey information that words alone cannot express. In fact, research has shown that the majority of communication is nonverbal, with only a small percentage being attributed to verbal cues. This highlights the importance of paying attention to nonverbal signals in order to fully understand the message being conveyed. Nonverbal cues can take many forms, including facial expressions, gestures, posture, eye contact, and tone of voice. Each of these signals can provide valuable insights into a person's thoughts, feelings, and intentions. For example, a furrowed brow may indicate confusion or concern, while a smile can signal happiness or approval. By being attuned to these nonverbal...
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