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Interpersonal skills are essential for effective communication from "summary" of Contextual Communication Organization & Training by Diane M. Hoffmann

The ability to effectively communicate is a crucial skill in today's world. It is not enough to simply convey information; one must be able to understand and connect with others on a deeper level. This is where interpersonal skills come into play. Interpersonal skills are the tools that allow us to navigate the complexities of human interaction and build meaningful relationships. Without these skills, communication can easily break down, leading to misunderstandings, conflicts, and missed opportunities. Interpersonal skills encompass a wide range of abilities, including active listening, empathy, emotional intelligence, and conflict resolution. These skills enable us to not only express ourselves clearly and confidently but also to understand the thoughts, feelings, and perspectives of others. By developing strong interpersonal skills, we can establish trust, foster collaboration, and ...
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    Contextual Communication Organization & Training

    Diane M. Hoffmann

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