Feedback helps to improve communication from "summary" of Contextual Communication Organization & Training by Diane M. Hoffmann
Feedback is a crucial element in the process of communication. It allows individuals to receive information about how their message was interpreted by others, enabling them to make adjustments as needed. By providing feedback, individuals can clarify misunderstandings, correct errors, and enhance the effectiveness of their communication. Without feedback, communication can easily break down, leading to confusion, conflict, and frustration. Effective feedback is specific, timely, and constructive. It should focus on the behavior or message, rather than the individual. By providing concrete examples and...
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