Listening is key to effective communication from "summary" of Connect by David L. Bradford,Carole Robin
Effective communication is at the heart of successful relationships, whether personal or professional. One crucial element of effective communication is the ability to listen actively and empathetically. In our fast-paced world, where everyone is eager to speak and be heard, listening often takes a backseat. However, listening is a fundamental aspect of communication that cannot be overlooked. Listening involves more than just hearing words; it requires full engagement with the speaker and an understanding of their perspective. When we truly listen to someone, we show respect for their thoughts and feelings. This act of listening validates the speaker and fosters a sense of trust and connection. On the contrary, when we fail to listen attentively, we send a message that the speaker's words are unimportant, leading to misunderstandings and strained relationships. Active listening entails giving the speaker our full attention, maintaining eye contact, and providing verbal and nonverba...
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