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Rapport is built through mutual respect and understanding from "summary" of Comunicação e habilidades interpessoais by Robert Larson
Building rapport in communication is a process that relies heavily on mutual respect and understanding. When individuals engage in a conversation, they must demonstrate respect towards each other's thoughts, feelings, and opinions. This respect forms the foundation upon which rapport can be established and nurtured. Without respect, communication can quickly break down, leading to misunderstandings and conflicts. Mutual understanding is another key component in the development of rapport. Understanding involves actively listening to what the other person is saying, acknowledging their perspective, and showing empathy towards their feelings. By demonstrating understanding, individuals can create a sense of connection and trust with each other, ultimately strengthening their rapport. In order to build ...
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