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Active listening involves fully engaging with the speaker from "summary" of Comunicação e habilidades interpessoais by Robert Larson

Active listening is a fundamental skill that requires more than just hearing words; it involves a deep level of engagement with the speaker. When we actively listen, we are fully present in the conversation, paying attention not only to the words being spoken but also to the speaker's tone, body language, and emotions. This level of engagement allows us to truly understand what the speaker is trying to communicate, beyond just the surface level of words. One important aspect of active listening is showing empathy towards the speaker. By fully engaging with the speaker, we are able to put ourselves in their shoes and understand their perspective. This empathy helps to create a connection between the speaker and the listener, fostering better communication and building trust in the relationship. In addition to empathy, active listening also involves asking clarifying questions and providing feedback to the speaker. By asking questions, we show the speaker that we are interested in what they have to say and that we are actively trying to understand their message. Providing feedback, such as summarizing what the speaker has said or reflecting back their emotions, helps to confirm that we are truly listening and understanding their communication. Moreover, active listening requires us to set aside distractions and focus solely on the speaker. This means putting away our phones, turning off the television, and giving our full attention to the person speaking. By eliminating distractions, we can better engage with the speaker and show them that we value what they have to say.
  1. Active listening goes beyond just hearing words; it involves a deep level of engagement with the speaker that allows for true understanding and connection. By showing empathy, asking questions, providing feedback, and eliminating distractions, we can become better active listeners and improve our communication skills in all aspects of our lives.
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Comunicação e habilidades interpessoais

Robert Larson

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