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Assertive communication can lead to better problemsolving and decision-making from "summary" of Comunicação assertiva by Camila Benatti,Andrea Becker
Assertive communication plays a crucial role in problem-solving and decision-making processes. By expressing thoughts, feelings, and needs in a clear and direct manner, individuals can effectively address conflicts, reach consensus, and make informed choices. In contrast to passive or aggressive communication styles, assertiveness allows for open and honest dialogue, fostering mutual understanding and cooperation among team members. In problem-solving scenarios, assertive communication enables individuals to voice their perspectives, share relevant information, and propose potential solutions. By actively participating in discussions and actively listening to others, team members can analyze challenges from different angles and explore various approaches to finding a resolution. This collaborative approach not only enhances creativity and critical thinking but also promotes a sense of ownership and accountability for t...
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